Help & Frequently Asked Questions

Visit the library desk with your college ID. Browse the collection, bring what you want to the desk, and the librarian will process your loan. Students may borrow 1 book at a time; lecturers and administrators may borrow 2.

Students may keep a book for 1 week. Lecturers and administrators may keep 2 books for 2 weeks. You can check your due dates, and renew where a renewal is allowed, through "My Library".

A late return requires payment of 500 RWF at the cashier's office. If an item is lost or damaged while in your care, you meet the cost of replacement and processing.

Report the loss immediately to the library circulation desk. You will be required to pay a replacement fee or provide a comparable copy of the book.

Use the search box on the homepage or the dedicated catalogue page. You can search by title, author, subject, keyword, or ISBN. Filters allow you to narrow results by format (book, journal, thesis, etc.) and availability.

Available means the physical item is in the library and ready to borrow. Online Access means the resource is digital and can be accessed from anywhere with your institutional login credentials.

Yes. Use the global search on the homepage. It searches the catalogue, e-books, journal articles, and selected databases simultaneously. For specialised searches we recommend using individual databases directly.

Use your institutional login credentials (student/staff ID and password) to access the library proxy service. All e-resources are available 24/7 from anywhere in the world with internet access.

We subscribe to 50+ academic databases including Scopus, JSTOR, PubMed Central, and more. We also offer access to 5,000+ e-books, electronic journals, past exam papers, and student theses.

Yes, but downloading limits may apply depending on the publisher licence. Most e-books allow chapter downloads, and articles can be saved as PDFs. Check the specific resource for permitted use.

We have over 200 study seats across multiple zones: Quiet Study for silent work, Group Study for collaborative projects, and Silent Zone for deep concentration. A 24-hour study zone is available during exam periods.

Group study rooms can be reserved online through the "My Library" portal. You can also book in person at the circulation desk. Rooms are available for groups of 3–6 students for up to 2 hours per booking.

Yes. The 24-hour study zone is open during exam periods (May, August, December). It has 50 seats, power outlets, and strong Wi-Fi. Access is with your student/staff ID card.

Our Reference & Instruction Librarian, Ms. Anne Mukamana, is available for research consultations. Email research@kp.ac.rw or use the Research Consultation Request form on the Research Support page.

We provide guides for APA 7th Edition, MLA 9th Edition, Chicago 17th Edition, and Harvard referencing. Visit the Research Support page for detailed guides and examples.

Always cite your sources properly, use quotation marks for direct quotes, and paraphrase carefully. We offer plagiarism awareness sessions and use Turnitin for similarity checking.